PACT MATTERS Knowledge Center

Ophthalmology Training, COLSSP Certification & Lean Six Sigma Courses — All in One Place.

The only Lean Six Sigma training library built for ophthalmology. COLSSP certification, clinical education, and practice transformation resources proven in 200+ eye care practices.

200+ Practices Improved
100% Client Retention
30+ Years in Ophthalmology
PACT MATTERS Consultant

Matthew Parker

PhD, DSc, CLSSMBB, PMP, CTC, COMT

Find Your Ophthalmic Training Pathway

Not sure which products are right for you? Our learning pathways curate the exact books, courses, and programs for your role and goals — with bundle pricing that saves you money.

Developing Leaders & Managers learning pathway course image
Learning Pathway

Developing Leaders & Managers

Start here. Build your foundation in Lean Ophthalmology.

What's Included

  • From Chaos to Clarity (book)
  • Lean Fundamentals course
  • Standard Works: Comprehensive Ophthalmic Skills (book)
Ophthalmic Medical Assistant/Technician learning pathway course image
Learning Pathway

Ophthalmic Medical Assistant/Technician

Master every skill. Validate every competency.

What's Included

  • Three Standard Works books
  • Ophthalmic Diagnostic clinical program
  • WebTek Interactive Learning
Executive Lean Clinicians learning pathway course image
Learning Pathway

Executive Lean Clinicians

Lead the transformation. Deliver measurable results.

What's Included

  • The Lean Ophthalmology Project Charter (book)
  • High-Reliability Ophthalmology (book)
  • Practice Leader course
Certified Ophthalmic Lean Six Sigma Professional learning pathway course image
Learning Pathway

Certified Ophthalmic Lean Six Sigma Professional

Earn the only Lean Six Sigma certification built for ophthalmology.

What's Included

  • Certification Guide book
  • COLSSP full program enrollment
  • Ongoing group coaching
Books & Reference Guides

Books & Reference Guides

10 titles covering Lean methodology, Standard Works, clinical skills, and leadership. Physical and digital formats available.

Professional Training Courses

Professional Training Courses

6 instructor-led courses designed for ophthalmology teams — includes discounted textbook for every enrolled student.

Clinical Education & Certification

Clinical Education & Certification

7 programs including COLSSP certification, WebTek Interactive Learning, and specialty clinical training.

VISION

Not just clinical sight, but seeing the ophthalmic professional's role as a career practitioner — someone with a trajectory, not just a task list. PACT MATTERS envisions a higher standard for the entire profession.

HEART

The commitment to patient-centered care that only comes from invested, well-developed professionals. You can't shortcut heart. It's built through mastery, mentorship, and a culture of excellence.

CONTENT

Substance over speed. PACT MATTERS brings evidence-based, Lean Six Sigma-grounded curriculum — not quick onboarding modules, but deep professional development that transforms how people think and work.

200+
Practices Improved
100%
Client Retention
30+
Years in Ophthalmology

PACT MATTERS is the only consulting and training organization that applies the full power of Lean Six Sigma exclusively within ophthalmology. Every product in the Knowledge Center was developed from real-world practice transformation — not adapted from generic healthcare frameworks.

Professional Credentials

COLSSP & CALLP: Ophthalmology's Only Lean Six Sigma Credentials

PACT MATTERS issues two tiers of credentials — Educational Achievement Badges earned through coursework, and Certification Pins awarded upon full program completion and credentialing.

Tier 1 — Educational Achievement Badges
COLSSP

COLSSP

Certified Ophthalmic Lean Six Sigma Professional

CALLP

CALLP

Certified Advanced Lean Leadership Professional

Developing Leaders

Developing Leaders

Leadership Track

Ophthalmic Technician

Ophthalmic Technician

Clinical Excellence

Talent Development

Talent Development

Clinical Teams

Executive Lean Clinician

Executive Lean Clinician

Executive Excellence

Earn the Only Lean Six Sigma Certification Built for Ophthalmology

PACT MATTERS issues two prestigious credentials — recognized exclusively within ophthalmic healthcare.

COLSSP — Certified Ophthalmic Lean Six Sigma Professional credential pin

COLSSP — Certified Ophthalmic Lean Six Sigma Professional

CALLP — Certified Advanced Lean Leadership Professional credential pin

CALLP — Certified Advanced Lean Leadership Professional

Spotlight

New Ophthalmology Books & Courses

Books, Lean Development Courses, and Ophthalmic Medical Education
Resources

Books, Lean Development Courses, and Ophthalmic Medical Education

Proudly display your achievements
Certification Program

Proudly display your achievements

Ophthalmic Medical Assisting, the Lean Way
Course

Ophthalmic Medical Assisting, the Lean Way

Choose the professional pathway that best suits your career
Learning Pathway

Choose the professional pathway that best suits your career

Client Portal Membership

Members Save on Every Product in the Knowledge Center.

Client Portal members receive 10–25% off all books, courses, and clinical programs — plus free shipping on print orders, priority access to new courses, and exclusive monthly group coaching with Matthew Parker.

FAQ

Questions About PACT MATTERS